iO named the most customer-focused digital agency in the Netherlands

MT/Sprout has recognised iO as the most customer-focused agency in the Netherlands in the category internet agencies.

MT1000 is a study by MT/Sprout among business decision-makers into the quality, customer focus and product leadership of business service providers in the Netherlands.

Recognition of our consistent commitment

This recognition confirms the consistent commitment of all talents within iO to strive for operational excellence in combination with customer focus continuously, says Pieter Janssens, proud CEO of iO.

"This confirms the impact of our teams focus on providing the best possible service for all of our customers. They always come first, every day. As an agency, we understand that the satisfaction and success of our customers is the key to our own success."

That’s why we have focused on creating a professional environment that gives our expertise and services the resources and space they need to flourish in collaboration with the customer.

Three awards in two weeks

Along with this award, iO is thrilled to receive wider recognition of their work. Last week they received a MIXX Award for Canon van Vlaanderen in the "Digital CX & Craft - UX/UI Journey Design" category. Earlier this week, iO won the best Direct to Consumer Campaign award for JBL at the annual Global Performance Marketing Awards.

Expertise makes the difference

With 'Experience is everything' as their credo, iO continues to use their blended expertise daily to impact their customers. In an era where there is zero tolerance for digital glitches among users and consumers, the challenge for them as an agency continues to be providing flawless customer journeys together with their customers.


About iO

iO is a blended agency. We bring together talent in marketing, technology, content, strategy, and creativity. With our belief that "experience is everything," we help our clients provide their target audience with rich and relevant brand experiences. Our track record includes helping strong brands such as Audi, Brussels Airport, Efteling, Eneco, Fiberklaar, and Worldline grow.

Established in 2005, iO operates locally and internationally, serving companies, organisations, and governments from our campuses in Belgium, the Netherlands, Sweden, Denmark, and Bulgaria. iodigital.com

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iO is an AI-native partner in marketing and technology, with 2,000+ experts across 12 campuses in Belgium, the Netherlands, Sweden, Denmark and Bulgaria. We help over 1,500 organisations across Europe build digital experiences that drive growth. We bring together specialists across marketing, technology and creativity, working as one team across disciplines to deliver experiences that truly matter. Our campuses are places where expertise meets ambition and where people grow together. iO Bonzai is our unified AI platform for integrations, governance and AI orchestration across the digital landscape. ISO 27001 certified. EU AI Act aligned. Founded in 2005. 95% client loyalty. AI Pioneer Agency of the Year 2026.

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